ETHICAL PRINCIPLES AND VALUES
PATIENT ABOVE ALL ELSE:
- perception of patients as partners in the treatment process
- constant sincere desire to help each patient
- providing patients with access to information about the nature, diagnostics and treatment of diseases, assisting patients in their desire to be informed participants in making decisions affecting their health and well-being
- truthfulness and sincerity in everything we do
- exceeding patient expectations.
PROFESSIONALISM AND KNOWLEDGE:
- high level of professional training of specialists of any profile
- participation of doctors in specialized conferences, congresses, seminars and round tables
- adaptation of new employees, mentoring system
- there is the system of continuous professional development, both in the field of professional knowledge and in the development of corporate competencies.
COMMITMENT TO QUALITY:
- creation of the high quality guarantees and adherence to them: the quality of medical care is guaranteed by the criteria prescribed and known to the patient
- constant desire to achieve the highest results, whatever you do: measurement, monitoring and reporting in terms of services and quality standards, patient satisfaction, comparison with the best in its class
- mandatory application of the principle of evidence in the quality of medical care, equipment and qualifications of doctors, continuous striving for the ideal quality of services
- continuous improvement of all processes that ensure quality: professional excellence, quality of service, technology mastery, quality management.
TEAMWORK AND TRUST:
- interaction of participants in the process of assisting patients as a team of the high-class specialists and dedicated staff sharing corporate culture
- working together in the spirit of cooperation, the active participation of everyone, and the encouragement of personal initiatives
- implementation of the principle of continuity in the treatment of patients
- constant interest in the professional development of each employee
- forming and maintaining close working relationships in our clinic team, with partners and other public institutions.
